Privacy Policy

Introduction

This Privacy Policy outlines Paper Plane Studio ("we", "our", or "the Company") practices with respect to information collected from users who access our website at paperplanestudio.my ("Site"), or otherwise share personal information with us (collectively: "Users").

Grounds for Data Collection

Processing your personal information (any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you, providing our services, protecting our legitimate interests, and complying with legal and financial regulatory obligations.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read this Privacy Policy and use it to make informed decisions.

What Information Do We Collect?

We collect two types of data and information from Users:

  • Non-personal Information: This is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site. We are not aware of the identity of a User from which the Non-personal Information was collected. This may include aggregated usage information and technical information transmitted by your device (e.g., the type of browser and operating system your device uses, language preference, access time, etc.) to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g., pages viewed, online browsing, clicks, actions, etc.).
  • Personal Information: This is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:
    • Device Information: We collect Personal Information from your device, such as geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other information related to your activity through the Site.
    • Registration Information: When you register on our Site, you will be asked to provide details such as your full name, email or physical address, and other information.

How Do We Receive Information About You?

We receive your Personal Information from various sources:

  • When you voluntarily provide us with your personal details to register on our Site;
  • When you use or access our Site in connection with our services;
  • From third-party providers, services, and public registers (e.g., traffic analytics vendors).

How Do We Use the Information We Collect?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We may use the information for the following purposes:

  • Communicating with you – sending you notices regarding our services, providing technical information, and responding to any customer service issues;
  • Keeping you informed of our latest updates and services;
  • Serving you advertisements when you use our Site (see "Advertisements");
  • Marketing our websites and products (see "Marketing");
  • Conducting statistical and analytical purposes to improve the Site.

We may also transfer or disclose Personal Information to our subsidiaries, affiliated companies, and subcontractors for the purposes listed above. We may share Personal Information with trusted third-party providers for hosting, operating our Site, providing services, storing and processing information, serving advertisements, and performing research, technical diagnostics, or analytics.

User Rights

You may request to:

  • Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information;
  • Receive a copy of personal information you directly volunteer to us in a structured, commonly used, and machine-readable format;
  • Request rectification of your personal information that is in our control;
  • Request erasure of your personal information;
  • Object to the processing of personal information by us;
  • Request to restrict processing of your personal information by us;
  • Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

Retention

We will retain your personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined based on the type of information collected and the purpose for which it was collected, bearing in mind the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications, and anything else required by applicable laws and regulations.

We may rectify, replenish, or remove incomplete or inaccurate information at any time and at our discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are helpful for various purposes, including navigating between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and our Services quicker and easier. Cookies also ensure that the advertisements you see are relevant to you and compile statistical data on your use of our Services.

The Site uses the following types of cookies:

  • Session Cookies: Stored temporarily during a browsing session and deleted from your device when the browser is closed.
  • Persistent Cookies: Saved on your computer for a fixed period and not deleted when the browser is closed. Used for repeat visits and to store your preferences.
  • Third-Party Cookies: Set by other online services running content on the page you are viewing, such as third-party analytics companies monitoring and analyzing our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store may be linked to the information obtained from cookies. You may remove cookies by following your device's instructions; however, disabling cookies may limit some features of our Site.

We use "Google Analytics" to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit, and other details to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine information collected through Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics is restricted by their Terms of Use and Privacy Policy.

Third-Party Collection of Information

Our policy only addresses the use and disclosure of information we collect from you. Different rules may apply to the use or disclosure of information you disclose to other parties or sites. We encourage you to read the terms and conditions and privacy policy of each third party you disclose information to.

This Privacy Policy does not apply to the practices of companies we do not own or control or to individuals we do not employ or manage, including any third parties to whom we may disclose information as set forth in this Privacy Policy.

How Do We Safeguard Your Information?

We take great care in implementing and maintaining the security of the Site and your information. We employ industry-standard procedures and policies to ensure the safety of the information we collect and retain and prevent unauthorized use. We require third parties to comply with similar security requirements. However, we cannot be responsible for unauthorized access or abuse of our Site, and we make no warranty that we will prevent such access.

Transfer of Data Outside the EEA

Some data recipients may be located outside the EEA. In such cases, we will transfer your data only to countries approved by the European Commission as providing adequate data protection or enter into legal agreements ensuring an adequate level of data protection.

Advertisements

We may use third-party advertising technology to serve advertisements when you access the Site. This technology uses your information regarding your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).

You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your Personal Information, such as your name, email address, and telephone number, ourselves or through third-party subcontractors to provide you with promotional materials concerning our services, which we believe may interest you.

Out of respect for your privacy, we provide you with means to decline receiving further marketing offers from us. If you unsubscribe, we will remove your email address or telephone number from our marketing distribution lists.

Please note that even if you have unsubscribed from receiving marketing emails, we may send you other types of important email communications without offering you the opportunity to opt-out of receiving them. These may include customer service announcements or administrative notices.

Corporate Transaction

We may share information in the event of a corporate transaction (e.g., sale of a substantial part of our business, merger, consolidation, or asset sale). In such cases, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially online. The Site is not designed for or directed at children. Under no circumstances shall we allow minors to use our services without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that their child has provided us with Personal Information without their consent, they should contact us at paperplanestudio.my@gmail.com.

Updates or Amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy Policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform following the notification of such amendments on our website constitutes your acknowledgment and consent to such amendments and your agreement to be bound by the terms of such amendments.

How to Contact Us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at paperplanestudio.my@gmail.com.